Question 1

After I place my order, when will my card be charged?"

Accepted Answer

Your credit card will be authorized once your order is placed, and the final charge will occur when it ships.

Question 2

When will my backorder ship?

Accepted Answer

You will receive a notification that includes the expected ship date of the backordered item. If you do not have record of that information, you may call at 201.641.2178.

Question 3

What shipping methods do you offer?

Accepted Answer

We offer USPS.

Question 4

Do you ship outside of the USA?

Accepted Answer

Yes, we offer international shipping at this time.

Question 5

How do I track the status of my order?

Accepted Answer

If you created an online account when you placed your order, you can log in with your e-mail address and password to view your order status. If no account was created upon order, you can enter the order number online to check the status, or call our store at 201.641.2178.

Question 6

Why should I create an account with U.S. WORLD?

Accepted Answer

Once you create an account, you are able to view the status of any order at any time. Creating a profile will also speed up the checkout process for future orders, because we will have your shipping details and preferences saved.

Question 7

Do you offer military or law enforcement discounts?

Accepted Answer

We do not offer discounts, but you will find that our high value products with direct-to-you pricing consistently beats that of most all competitors in the industry.

Question 8

How long will it take for my order to arrive?

Accepted Answer

Orders shipped via USPS will arrive within 3-5 business days (not including Saturday and Sunday, following credit card authorization.) Express orders placed after 11:00 AM EST will not be processed until the following business day. Please note: USPS does not deliver on Sundays.